An other way we remove risk from our service model is through our Communication Guarantee. You see, many sellers report that they almost never hear from their agent after they list their home. We don’t understand how those agents stay in business. As a top Silicon Valley real estate team, we’ve helped tens of families who have had this experience, and enabled them to feel more confident about selling again in the future.
We take pride in our open lines of communication, both with our buyers and our sellers. Our contact schedule puts us in touch with sellers each week on Monday or Tuesday afternoons between hours of 3:00pm and 6:00pm. We use this time to update our clients about the marketing on their home that week, the response rate to our marketing, what’s planned for the next week, feedback from agents who showed their home, and market conditions that might affect their sale. This is also a great time for sellers to ask us questions.
As you can tell, we’re committed to effective communications with our clients. So serious in fact, that we guarantee that clients who have signed a listing agreement with us.
If there’s ever a week where you don’t hear from us with an update on the marketing of your property, we’ll give you $100 in cash at closing. And, we’ll give you $100 for each time it happens!
In more than eight years of practicing real estate, we’ve never had to pay anyone on our Communication Guarantee. And we’ll work hard to keep that from happening – you have our word on it!
To learn more about our services, and how we compare to competition , please explore our Sellers menu to find our why we’re different. When you’re ready to talk more about your pending home sale, contact StynesGroup.
